A recent Tnooz article identifies 5 basic - yet big - trends that are changing the travel technology industry (not to mention many other industries too). Below are the highlights:

From having your favorite coffee brand in your room to telling the hotel staff exactly what type of pillow you would like upon arrival, hotels are stepping up their personalization game. Millennials get a lot of credit for demanding personalized serviced, but we think the most credit should go to technology.

A recent customer survey gave us insight into what hoteliers want out of their guest technology, namely our five-star guest computing software, ElevenGC. The most important guest computing features identified by hotels are:

#Hospitality #Hotels

Although we’ve been covering technology trends a lot lately, this recent poll, conducted by SmartBrief.com (sponsored by The Wall Street Journal), explores how guests’ demands are changing with the technological environment—not just what the tech industry is projecting. The results below are those we found the most relevant to the hospitality industry today.