Preparing your property for Passpoint will take preparation and resources, but we believe it is well worth it because guests will have richer and more personalized online experiences at your property.

By Andrew Harrison, Eleven Product Marketing & Sales Enablement Manager

This is part one of a 3-part series, make sure to read parts two and three after this!

Today, you typically gain Internet access at hotels by typing your identity (and/or payment) information into a captive portal login page after connecting to a specific Wi-Fi hotspot. There are several issues with today’s connection process, including:

The HTNG Conference, which we covered in our last post, is officially in full swing and we want to brief you on what was said to be one of Monday’s most valuable take away presented by our own, Eric Sullender, Eleven director of products.

The recent hack at White Lodging Hotels Group following the data breaches at Target and Neiman Marcus, serve as harsh reminders that all businesses, both large and small, are vulnerable to cyber attacks.

The availability of digital devices and applications has more than doubled in recent years. We are more connected than ever with greater demand for richer, more personalized experiences and faster access to information.