The recently published Lodging Technology Study by Hospitality Technology reveals trends and future development in the industry spurted by the increasing amount of Wi-Fi-enabled guest devices. These 7 trends summarize the findings we found most relevant from the study.

Millenials, also known as Gen Y, the group of 18 to 32 year olds now makes up over 30% of the U.S. workforce (USA Today). As the fastest growing segment of the workforce and business travelers, Millennials have been on the travel industry’s radar. They are also on track to be the largest consumer group in U.S history with an estimated population of about 70 million (USA Today).

What Exactly is Gamification?

“Guest devices are re-architecting the hotel experience.”
– Hospitality Technology | Customer Engagement Technology Study 2013

In our last post, 5 Mobile Trends to Watch, we discussed the recommendations for adopting a mobile strategy at your hotel. This week we explore how tablets in particular are taxing guest networks, and what can be done about it.