In Smith Micro’s second Annual Hospitality Survey they site increased adoption and use of tablets while traveling. Below are the highlights from the survey:
Hotels are delivering more amenities than ever before—Tempur-Pedic beds, wellness programs, and custom toiletries are just a few. But with the myriad technology-based amenities that are available now, there are a select few that provide services that actually enhance the guests’ experience. Eleven commends these 3 hotel clients that have made sensible and basic technology enhancements that we believe are setting a precedent for tech-based amenities.
The recently published Lodging Technology Study by Hospitality Technology reveals trends and future development in the industry spurted by the increasing amount of Wi-Fi-enabled guest devices. These 8 trends summarize the findings from the study.
According to a recent Hotel News Now article, tech-savvy folks do more traveling and hoteliers that connect with them on their mobile devices will reap rewards. The mobile channel is increasingly convenient for marketers; the challenge is keeping consistency across all devices throughout their experience including inspiration, research, validation, booking, confirmation, travel planning, and memory sharing.