Mobile check-ins, virtual concierges, and digital room keys are just a few of the emerging tech trends we see in hospitality. Unfortunately, many of these advancements in technology are clogging up already taxed Internet connections. Hotels built in 2010 and earlier are already out-of-date; the infrastructures simply weren’t built for the heavy use of bandwidth we see today. Many hotel networks can barely handle the amount of users that login for work and emails.
A new segment of high-end, yet economic, hotels that cater to Millennials have arrrived. Some examples of these are Marriott’s new Moxy Hotels, and in a more recent article, Larry Mogelonsky writes about the ALT Hotel brand, citizenM, and Yotel.
1. Design a dynamic technology strategy that will grow with your hotel.
What if you could side-step the front desk and go directly to your room or sit down with a drink and some food while someone checked you in on a tablet? An article by Joe Brancatelli, a columnist for The Business Journals, describes various forms of check-in that are eliminating the need for the traditional front desk.