In order to make recommendations for optimizing and monetizing your guest network, we first must identify the top top tech trends that are affecting guest Internet:
In a recent TrustYou study of 1.57 million travelers and reviews, they offer a comparison of business and leisure travelers. Some interesting statistics are below:
In the recent Choice Hotels International “Road Warrior Survey” conducted by research company, Newlio, over 500 US business travelers who took trips between March 2013 and February 2014 were surveyed to reveal several interesting trends:
In a recent Benchmark Hospitality study they announce 10 top trends in among the travel industry. The study used their database of professional travel agents, who surveyed over 20,000 domestic and international travel professionals on leisure and business travel in 2014.
There’s no quick answer when solving the loyalty equation, but with business travelers today carrying an average of 2.68 devices, digital and mobile services certainly need to be part of the mix. Guests are increasingly turning to mobile to get more value out of their travel experiences, from booking hotels online to checking social media reviews.