A recent study conducted in Spain, found that 66% of guests would pay for mobile Wi-Fi. Patrick Mayock, editor-in-chief of HotelNewsNow, participated in the study and wrote about it in this article. The study, done as a pilot project, allowed guests staying at ME Madrid Reina Victoria Hotel and Hospes Madrid Hotel to try a portable router device which allowed guests to have a 4G connection, the fastest speed available in Spain. Maycock said his Wi-Fi experience during the study was the best he’d ever had. The overall results reveal other interesting guest behaviors highlighted below:
Preparing your property for Passpoint will take preparation and resources, but we believe it is well worth it because guests will have richer and more personalized online experiences at your property.
Meetings and tradeshows are requiring greater technology integration, especially with increased demand for high performance Wi-Fi. Consider that the average business traveler carries 2.7 devices, including smartphones, tablets and laptops - that’s a lot of data and bandwidth. Travelers are checking email, updating social media, and even uploading photos and streaming video.
By Andrew Harrison, Eleven Product Marketing & Sales Enablement Manager
Today, you typically gain Internet access at hotels by typing your identity (and/or payment) information into a captive portal login page after connecting to a specific Wi-Fi hotspot. There are several issues with today’s connection process, including: