In the recent article, Tiered Wi-Fi Emerges as New Industry Model, HotelNewsNow.com contributor, John Buchanan, reports that complimentary Wi-Fi is becoming ubiquitous with limited and select-service hotels, while more full-service properties offer tiered bandwidth plans.
In the 2014 Hospitality Technology Magazine Hotel Technology Study (accessible with registration) they took a close look at hotel budgets from 2011 to 2014. The study surveyed over 50 executives in charge of more than 40,000 US-based properties, representing a mix of full and limited service brands.
A recent study conducted in Spain, found that 66% of guests would pay for mobile Wi-Fi. Patrick Mayock, editor-in-chief of HotelNewsNow, participated in the study and wrote about it in this article. The study, done as a pilot project, allowed guests staying at ME Madrid Reina Victoria Hotel and Hospes Madrid Hotel to try a portable router device which allowed guests to have a 4G connection, the fastest speed available in Spain. Maycock said his Wi-Fi experience during the study was the best he’d ever had. The overall results reveal other interesting guest behaviors highlighted below:
Preparing your property for Passpoint will take preparation and resources, but we believe it is well worth it because guests will have richer and more personalized online experiences at your property.