Bandwidth. In the hospitality IT industry, this buzzword is one that continues to pop up over and over these days because it is so essential to guest satisfaction. With the introduction of smart phones and tablets, consumers have begun to arrive at hotels with multiple wireless devices in hand, thus placing considerable stress on hotel wireless networks. Hotels are now faced with new challenges; do they purchase additional Internet bandwidth, which can be very expensive? Or do they renovate the property’s wireless infrastructure, also something that is very costly? One solution many hotels are turning to is the tiered bandwidth model that we have discussed before, where a guest who wants to surf the web and check email can use the internet for free, but if a guest wants to stream movies online or download large data files, they have to pay. To read more, check out Andrew Scheivachman’s article “Wireless Demand Hard on Broadband Networks” here.