One Brilliant Way to Improve Hotel Wi-Fi Security

Spring Breakers Beware! Much ado has been made about hotel Wi-Fi security since a recent report from the Today Show showed just how easy it is for hackers to tap guests’ personal information via hotel Wi-Fi. Unsuspecting sunbathers naively connect poolside only to learn a nefarious hacker has secretly duped them into authenticating on to a fake Wi-Fi network that closely resembles the hotel’s.

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2018 Hotel Connectivity Predictions

As a follow-up to our recent article in Hospitality Upgrade, “The Future of Hotel Wi-Fi”, we have pulled together our insights plus thoughts from some of the industry’s best and brightest to present you with our top six predictions for hotel connectivity in 2018.

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6 Key Wi-Fi Insights from HT-NEXT 2017

Last week, several of our team members attended the HT-NEXT event in Orlando—a first-time collaboration of HTNG North America and Hotel Technology Forum. The event brought together hospitality technology thought leaders and included information from the Central Authentication workgroup presented by our very own VP of Product, Eric Sullender. When our team came home from the conference, the office was a buzz with all the exciting discussions, learnings and sessions, so we wanted to share our key insights as they relate to the future of guest Wi-Fi.

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Automatic Wi-Fi Authentication, Explained

There are two primary ways to address guest demand for seamless, automatic connection to hotel Wi-Fi: Mac re-authentication and Passpoint. In this post we will explain how the technology works and the benefits and challenges of each.

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BETTER WI-FI Part 1: What is Passpoint (a.k.a. Hotspot 2.0)?

By Andrew Harrison, Eleven Product Marketing & Sales Enablement Manager

This is part one of a 3-part series, make sure to read parts two and three after this!

Today, you typically gain Internet access at hotels by typing your identity (and/or payment) information into a captive portal login page after connecting to a specific Wi-Fi hotspot. There are several issues with today’s connection process, including:

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