As a follow-up to our recent article in Hospitality Upgrade, “The Future of Hotel Wi-Fi”, we have pulled together our insights plus thoughts from some of the industry’s best and brightest to present you with our top six predictions for hotel connectivity in 2018.
Ten years ago, if you looked to the future of hospitality technology, you probably would have never guessed that Wi-Fi would be at the core of guest engagement. As guest experiences rely more on mobile, hotel brands can leverage Wi-Fi authentication to identify loyal guests and reward them with a homelike experience that lets them create the personalized stay they they truly want. From streaming their own content to the in-room TV to controlling the room temperature and lighting to receiving location-based offers around the hotel, the Internet of Things (IoT) will be in full swing in 2017. Your Wi-Fi network is mission critical to enabling these connected experiences and building brand loyalty.